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Customer Support
Your complete satisfaction is our #1 Priority! ezHealthStore.com's Customer Service
Center is staffed with knowledgeable representatives to help answer your questions
about all our products and services. We look forward to helping you with all
of your. Choose from the options below to find the information that you need
Frequently Asked Questions (FAQ's)
Payment Options
Refunds & Returns
Shipping Options
International Orders
Would you like to place a phone order? Simply call our toll
free number (866) 213-3875 or click on our LiveChat
Icon located in the upper right hand corner to chat with someone.
Let one of our representatives seamlessly walk you through the ordering
process. You can place a phone order from:
7 Days a Week 9AM - 12:01AM EST
Help Us Help You! Please help us provide the best and most
efficient service possible by reading our Frequently Asked Questions. We may
have already provided an answer to your question here.
How We Handle & Process Your Email Requests For fastest
service, send an email
to our customer service team. Please do not call our 800# order only phone number
to report an issue. Our Call Center is not connected to our Customer Support
team in any way. We utilize a proprietary custom built email based case management
system which allows our support department to react quickly to your inbound
e-mail inquiries.
1. Within seconds of placing an email to our Help Desk the details of the email
will be logged by our Customer Support department and a Case Number will be
created.
2. Moments later you will receive an automated email confirmation containing
your Case Number & other important information.
3. Relevant support team members will be assigned to work on your case to resolve
your reported issue. They may have to email you back requesting more information
in an effort to solve the issue.
4. When the issue has been resolved you will receive an email confirmation
from Customer Support notifying of this fact and your Case Number will be closed.
You can email us anytime at: CustomerService@HealthWebShopping.com
Our corporate mailing address is:
ezHealthStore - Health Web Shopping
Customer Care Department
243 Park Avenue
Manalapan, NJ 07726 USA
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